This Privacy Policy governs the manner in which Sebastian Hamilton Games collects, uses, maintains and discloses information collected from users (each, a "User") of the http://lewisvettle.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Sebastian Hamilton Games.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Sebastian Hamilton Games may collect and use Users personal information for the following purposes:

• - To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.
• - To personalize user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• - To improve our Site
  We may use feedback you provide to improve our products and services.
• - To process payments
  We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• - To share your information with third parties
  We may share or sell information with third parties for marketing or other purposes.
• - To run a promotion, contest, survey or other Site feature
  To send Users information they agreed to receive about topics we think will be of interest to them.
• - To send periodic emails
  We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

What information do we collect about you

We will collect some information about you to enable you to play our games, to improve or optimise your gaming experience, to provide customer services, to improve the services we provide, and for marketing (see below for more details). This includes:

• - Your contact information such as name and (if you choose to provide them) your phone number and email address;
• - Your player username and password of your Sebastian Hamilton ID;
• - Your game profile – including your profile picture and any information needed for the game to function, such as an inventory of in-game items;
• - Other data you choose to give us such as data to identify a lost or lapsed account such as the answer to a special question we may ask you in order to permit you to unlock or recover a lost or lapsed account;
• - Data that you provided to us to verify your account;
• - Your game user account or role ID(s) – Sebastian Hamilton-specific ID(s) generated by our game server for you;
• - Information about your payment orders;
• - Analytics ID – a randomly generated anonymous identifier used to distinguish activity from one game account versus another in our analytics data;
• - Third party account ID – for example, your account with Facebook, Xbox, Game Center, VK, WeChat, Google, Steam or PSN which you may use to sign into your game account, leverage your social graph, or integrate with third-party features (such as achievements);
• - Usage data including information about how you use our website, products, and services, and your game progress;
• - Your internet protocol (IP) address and mobile device identifiers (such as for example your device ID, advertising ID, MAC address, IMEI);
• - Data to fight fraud (such as refund abuse in games or click fraud in advertising);
• - Data about your device, such as device name and operating system, browser type, and language;
• - Marketing and communications data including your preferences in receiving marketing from us and our third parties and your communication preferences and it is at your full own discretion and control to adjust the settings on your device to turn off the function;
• - Personal data that may be collected based on your explicit consent or our legitimate business interest for a specific purpose;
• - Discord username.

How we use your information

We use different information in different ways:

• - To send you communications related to our services and games, answer your enquiries or deal with your complaints;
• - Providing and managing our services including our games;
• - Verifying and confirming payments on Sebastian Hamilton top-up center (where relevant interacting with third party payment providers);
• - Account verification and clearance;
• - Direct marketing letting you know about products and services that may be of particular interest to you;
• - Administering surveys and opinion polls;
• - Managing competitions and/or promotions and your registration for the same;
• - Technical and usage information/analytics to help us develop games that our customers want to play and to improve them and to detect cheating and activities that ruin the experience of players using our games, security risks, fraud and other unlawful activity;
• - The provision of social features as part of our services;
• - Customising your personal experience;
• - To send you related information such as updates, security alerts and support messages;
• - On-site and in-app advertising and promotion of our goods and services and those of our service providers and trusted third parties;
• - Website, system administration and account verification;
• - Leader boards, Discord and community information, nicknames and club name/club information;
• - To moderate communications between players either automatically or manually;
• - To answer or satisfy legal or regulatory requirements; and
• - When you interact with third party social networking features to serve you with advertisements and engage with you on third party social networks (we encourage you to review the privacy notices/policies of these social networks to enable you to opt out of such activities).

Erasure

You can delete your account, or remove certain personal information, by logging into your Game account. If there is any other personal information you believe we process that you would like us to erase, please email us support team email.

Sharing your personal information

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://lewisvettle.com

Changes to this privacy policy

Sebastian Hamilton Games has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
http://lewisvettle.com

This document was last updated on October 25, 2022